For any product questions, suggestions and complaints about our Vileda products and our Vileda online shop orders you can get in touch with us as listed below.
For countries not listed below, please check your respective local Vileda web presence here
AUSTRALIA Consumer enquiries Retailer enquiries |
CZECH REPUBLIC | Česká Republika PHONE: 469 660 912 |
FRANCE PHONE: 01 41 32 22 32 |
GERMANY | Deutschland PHONE: +49 (0) 62 01 - 80 87 59 41 |
ITALY | Italia PHONE: +39 - 800 074 500 |
SPAIN | España CUSTOMER SERVICE ORDERS AND DELIVERY QUESTIONS |
UNITED KINGDOM
|
UNITED STATES
|
You'll find the detailed guarantee in the Vileda manual of your product.
In general: The Vileda limited guarantee of 2 years does not cover non authorized repairs. The limited guarantee will automatically come to an end 2 years after the purchase date. (Australia: 1 year based on local law.)
The guarantee will be annulled if the product is not used as indicated in the instructions manual, including, as an example: