Which information is collected?
During your visit to our website technical information is collected for a limited period of time, such as your IP address, date, time, time zone, the status of the data you request, as well as information about the website from which you navigated, your browser and the version of the operating system on your computer.
How is your personal information used?
The information which is collected during your visit to our website will be used exclusively to support the technical administration of the website and for statistical purposes. It helps us to continuously improve your experience on our website.
Under some circumstances we store information, so-called „Cookies“, on your computer in order to be able to offer certain services or to better understand your preferences and to optimize our website.
Cookies are small text files which frequently contain a unique identifier and which are saved to your disk from a webserver. Cookies contain information which can later be read by the webserver which stored the cookie. They often consist of a series of characters and numbers and sometimes further information which uniquely identifies your computer.
Some cookies are stored only for the duration of your visit to our website, so-called „Session Cookies“. Others, more permanent cookies can remain on your computer after your visit to our website and our website will access them every time you re-visit our website (so-called “ID Cookies”). Some cookies which are stored during your visit to our website can be read and processed by other companies.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
Social Plug-ins Facebook
Our website uses social plugins (“plugins”) from the social networking site facebook.com, operated by Facebook Inc., 1601 South California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be identified by one of Facebook’s logos (a white "f" on a blue tile or a “thumbs-up” icon), or the phrase “Facebook Social Plugin”. The list of Facebook social plugins and their appearances can be found here: http://developers.facebook.com/docs/plugins/.
While visiting our website your browser will contact the Facebook server and load the visual presentation of the plugin as well as present it to you. During your visit Facebook receives information concerning your visit to our website as well as further data such as your IP address.
These activated plugins allow Facebook to know that you have visited this particular page on our website. If you are logged in to Facebook at the time, it can associate your visit to the page to your Facebook account. If you interact with the plugins, for example by clicking the 'Like’ button or by posting a comment, the information you give is then sent directly to Facebook and saved there. If you do not have a Facebook account, it is still possible for Facebook to identify and store your IP address after you have clicked the Facebook note.
To find out more detail about Facebook’s data collection practices and your respective rights and privacy options, please see Facebook’s Data Protection Policy: https://www.facebook.com/about/privacy/.
If you do not want Facebook to collect data about you from our website and connect it to your member data saved on Facebook, you must log out of Facebook before visiting our website and clicking the Facebook note.
Functions from Twitter services are integrated into our webpages. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the function “Retweet”, the webpages that you visit will be linked with your Twitter account and made public to other users. Information is also transmitted to Twitter in this way.
We would like to point out that we, as providers of the website, do not receive information about the contents of the transmitted data or their use by Twitter. For more information, please see Twitter’s privacy statement at http://twitter.com/privacy.
You can change your privacy protection settings for Twitter in your account settings at http://twitter.com/account/settings.
Collection and dissemination of information:
The Google +1 button, you can publish information worldwide. +1 on the Google button, you will receive personalized content and other users of Google and our partners. Google will store both the information that you have given for a content +1, as well as information on the page that you viewed when you click +1. You can +1 as evidence along with your name and profile photo on Google services, such as in search results or in your Google profile, or elsewhere on web sites and ads are displayed on the Internet.
Google records information about your activities +1 to improve Google's services for you and others. To use the Google +1 button, you will need a globally visible, public Google profile, at least for the chosen profile name must contain. This name is used in all Google services. In some cases, this name can also substitute any other name that you used to share and makes using your Google account. The identity of your Google profile can be shown to users who know your e-mail address or other identifying information you have.
Using the information collected:
Addition to the above uses the information you provide will be used in accordance with the applicable Google privacy policies. Google may release summary statistics on the activities of the user or +1 transmits them to users and partners, such as publishers, advertisers or linked sites.
Your Rights and Our Contact Information
Should any of your personal information be incorrect then you have the right to have it corrected and to have it deleted or locked should it no longer be required. You may at any time object to the use of your personal data for marketing or market research purposes. You further have the right to know the personal information which is collected.
You can exercise these rights either by completing the Contact Form or by directly contacting our Customer Service Department at 0345 7697 356.
For further information please write to: Name and address of local information security officer: Mark Lockwood or c/o Data Protection Officer plus Vileda House, 2 Chichester Street, Rochdale, Lancashire OL16 2AX
Vileda online shop shop.vileda.co.uk
All the information we collect via our shop.vileda.co.uk, may be used for the following purposes - dealing with orders and accounts, processing payments, credit reference checking, fraud detection and research.
When you order with us, we ask for information such as your name, e-mail address and credit and debit card details. A contact telephone number may also be required so that we may contact you urgently if there is a problem
Who has access to your information?
Where we have taken your information from
How do you protect the information you hold about me on your internal systems?
We protect your privacy in several ways:
Access customer account information is limited to those who need access for the performance of their job.
Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.
If for any reason you are unsure about the personal information we hold or have found some inaccuracies or if you have changed your information, please contact us. We will happily review your file and update the records if required. You can call us on 0345 769 7356 or fill in our contact us form here
What do I do if I receive your newsletter when I didn't request it?
If you do not wish to receive information from us, you can call us on 0345 7697 356 or fill in our contact us form here. Alternatively, at the bottom of the newsletter you received you are also able to unsubscribe from here. It may be we have received your details by mistake.
Will you pass my data on to third parties?
We will never pass on your email address to a third party for marketing purposes.