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Cookies

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. To ensure our website works fully for you it is recommend they are enabled.

What do cookies do?

Cookies allow websites to offer the best possible experience for each user. Without cookies this website would not be able to do simple tasks such as storing products in a shopping cart.

Are cookies safe?

Yes, they do not harm your computer and they do not contain any information that could be used by others to identify you personally. They also do not contain any confidential details such as your email address or payment details.

Can I turn cookies off?

This website uses cookies to make the website work. They are an essential part of how the website works, and to ensure it works properly for you, we recommend that they are enabled, but you are in control.

What cookies does this website use?

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

First Party Cookies

COOKIE name
COOKIE Description
CACHED_FRONT_FORM_KEY
Magento internal for submitting forms: to prevent cross site csrf. Security cookie to prevent third parties to modify back end functions.
CART
The association with your shopping cart.
CATEGORY_INFO
Stores the category information on the page that allows to display pages more quickly.
COMPARE
The items that you have in the Compare Products list.
CURRENCY
Your preferred currency.
CUSTOMER
An encrypted version of your customer ID with the store.
CUSTOMER_AUTH
An indicator if you are currently logged into the store.
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS
Stores the Customer Segment ID.
EXTERNAL_NO_CACHE
A flag, which indicates whether caching is disabled or not.
FRONTEND
Your session ID on the server.
GUEST-VIEW
Allows guests to edit their orders.
LAST_CATEGORY
The last category you visited.
LAST_PRODUCT
The most recent product you have viewed.
NEWMESSAGE
Indicates whether a new message has been received.
NO_CACHE
Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
POLL
The ID of any polls you have recently voted in.
POLLN
Information on what polls you have voted on.
RECENTLYCOMPARED
The items that you have recently compared.
STF
Information on products you have emailed to friends.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS
The products that you have recently viewed.
WISHLIST
An encrypted list of products added to your wishlist.
WISHLIST_CNT
The number of items in your wishlist.
ow_cookie_notice
Stores any consent to the site's use of cookies.
trackingOptin
Stores the choice of the visitor, if on the side of the customer the trackingOptin is shown. It is also used for a possible opt-out.
ga-disable-UA-44297323-1
Opt out to use of Google Analytics.

 

Third Party cookies

COOKIE name
COOKIE Description
COOKIE Duration
__utma
Used to distinguish users and sessions.
2 years
__utmb
Used to determine new sessions/visits.
30 minutes
__utmc
Operated in conjuction with the _utmb cookie to determine whether the user was in a new session or visit.
End of browser session
__utmt
Used to throttle request rate.
10 minutes
__utmz
Stores the traffic source or campaign that explains how the user reached your site.
6 months
_dc_gtm_UA
Cookie used by Google Tag Manager to store the website user's account number.
1 minute
_gat_UAXXX
Used to throttle request rate.
1 minute
_gid
Used to distinguish users.
1 day
__ga
This cookie is used by the analytics.js library to store a unique client identifier (client ID), which is a randomly generated number. Once the ID is generated it is stored in the cookie and is included with each hit / request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate user, session and campaign data.
2 years
__ar_v4
This cookie enables the collection of user information based on interests of visitor so as to deliver user specific advertising on other websites. The complete process is anonymized.
1 years
Facebook Social Plugin
Collecting statistical data about sharing behaviour of users on social networks.
The script does not set a cookie
Twitter Social Plugin
The "Tweet" Button, redirects to Twitter, including services of Twitter and it interacts with the social network twitter.com (Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If the Button with the Twitter Logo is clicked, there will be a direct connection to the servers of Twitter.
The script does not set a cookie
IDE
Used by Google DoubleClick to register and report the website's actions after viewing or clicking one of the advertiser's ads with the purpose of measuing the efficacy of an add and to present targeted ads to the user.
2 years
experiment
With content experiments, we test which version of the landing page results in the greatest improvements in conversions.
End of browser session
__utmx
Used to determine a user's inclusion in an experiment.
14 months
__utmxx
Used to determine the expiry of experiments as user has been included in.
End of browser session
bmec
For marketing emails.
1 year
__btr_id
Cart Recovery cookie that contains a customer cart ID that can be associated with a user.
1 day
__btr_em
Cart Recovery cookie that contains an encoded customer email address.
1 year
(ex_)cib_XXX
Pop-Up Manager cookie that contains the number of times a link was clicked. This is used when determining whether to trigger a pop-up.
1 day
(ex_)vib_XXX
Pop-Up Manager cookie that contains the number of visitor sessions anonymously. This is used to prevent showing a pop-up more than once per session.
1 day
(ex_)vsb_XXX
Pop-Up Manager cookie that contains the number of page views anonymously. This is used when determining whether to trigger a pop-up.
1 day

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or certain parts or features of our site.

Vileda Brand

©2013 Freudenberg Home and Cleaning Solutions GmbH.
Some images courtesy of Freudenberg & Co.KG.
2.3.5_20181122